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PIPP Eligibility Expanded

Eligibility has been expanded for a program designed to make utilities more affordable for low-income Ohioans.

Gov. Mike DeWine signed an Executive Order July 27 raising the eligibility for the PIPP Program from 150% of the federal poverty level to 175% of the FPL. The Percentage of Income Payment Plan (PIPP) Program allows eligible residents to reduce their energy bills to a percentage of their income and avoid crisis situations.

Once enrolled, PIPP customers must make their regular payments in order to remain on the program. Staying current also earns PIPP customers credit toward arrearages. Under PIPP, households that heat with gas pay 5% of their household income to their gas company and 5% of their household income to their electric company. All-electric households pay 10% of their income to their electric company.

PIPP applications do not require a local appointment. Apply through the State of Ohio by visiting energyhelp.ohio.gov. All applications must come through the system where they are secure and can be tracked.

Online applications can take up to eight weeks to process. Applications can also be printed and mailed; however, those can take up to 12 weeks to process and cannot be tracked. Online applications are processed by the resident’s local Community Action Agency and some agencies will mail applications for residents.

Learn more about PIPP: https://development.ohio.gov/individual/energy-assistance/2-percentage-of-income-payment-plan-plus